ŠĻą”±į>ž’ TVž’’’S’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’ģ„ĮM šæ8bjbjā=ā= %V€W€WF%’’’’’’lZZZZZZZnŖŖŖŖ¾DnĶ'Œ&Ž&Ž&Ž&Ž&Ž&Ž&$į) ,¼²&ÕZ²&¶ZZ‡'¶¶¶ ZZŒ&¶Œ&¶Ö ¶Œ&ZZŒ& PO?xŠĘn<Ŗ’Œ&Œ&'0Ķ'Œ&½,Ŗ ½,Œ&¶nnZZZZŁDCEMA Ops/projects/County Emergency Department Recovery Plan/COOP Plan/continuity of Operations.doc Continuity of Operations (COOP) Planning Guidelines for Dukes County BACKGROUND County operations can be interrupted by a range of naturally occurring and human-caused emergencies, including severe weather, fires, power outages, telecommunication failures, workplace violence, terrorist attacks and Influenza Pandemics. PURPOSE OF COOP PLANS COOP planning has five main goals: 1š)š šEnsuring continuous performance of essential agency functions and operations during any situation or emergency that may disrupt normal operations; 2š)š šProtecting essential facilities, equipment, records, and other assets; 3š)š šReducing or mitigating disruptions to operations; 4š)š šMinimizing loss of life, injury, and property damage; and 5š)š šAchieving a timely and orderly recovery and resumption of full service to customers. COOP planning ensures that County departments have a process to manage events that disrupt the various departments’ internal operations or that deny access to important locations within the various departments’ service area. Under certain disruptive conditions, County departments cannot perform their normal business activities. Therefore, COOP plans specify the minimum activities that will be performed by the County—no matter what the emergency or how it affects the various department’s service area. These minimum activities are called essential functions because they are the most important activities necessary to restore the internal capabilities of the various County departments; to support emergency responders and emergency management agencies; and to ensure the safety and protection of the County’s system’s users, personnel, contractors, and vendors. In COOP planning, whether the emergency is the result of natural or human-caused events, an all-hazards approach ensures that essential functions will continue. WHAT IS A COOP PLAN? Depending on the type of emergency, continuity of operations can be essential in emergency response planning. However, because not all emergencies have COOP requirements, a separate COOP plan is developed. This plan is only activated under specific circumstances that disrupt the internal operation of the County departments through loss of facilities, system, equipment, vehicles, or personnel. COOP planning is a separate, but important component of emergency response planning. COOP planning typically ensures that action will be taken immediately after an emergency disrupts internal transportation operations. This action will create an organization and capability that can be expected to begin performing essential functions within 12 hours of the emergency. This temporary COOP organization may continue to provide essential functions for up to 30 days after the emergency or until normal operations resume. Although the period could be slightly extended, the COOP organization is designed to be temporary. Beyond 30 days, it is assumed that the agency will have re-established a more formal structure for managing its operations. The temporary COOP organization will perform only those functions identified and prioritized as essential during COOP planning. In most cases, these essential functions will be performed to meet minimum legal, public safety, operational and maintenance, and public information requirements. By identifying and prioritizing essential functions, County departments can develop plans to manage activities to support personnel, contractors, customers, emergency responders, and the general public in the immediate aftermath of an emergency. To ensure that essential functions can be performed, COOP planning encourages County personnel to consider the use of alternate facilities (if access is denied to primary facilities or systems). COOP planning also encourages the availability and use of alternate procedures, often called temporary work procedures, to perform essential functions. COOP planning also is concerned with ensuring continuity of leadership authority in County departments. Therefore, elements of COOP planning emphasize the delegation of emergency authority and the development of orders of succession based on job titles to ensure that an agency can still make decisions, even when confronting the loss of senior management or technical personnel or both. In addition, COOP planning encourages training and supporting procedures to ensure that a roster of trained and equipped personnel is available in an emergency requiring continuity capability. A comprehensive COOP plan provides a framework that establishes operating procedures to sustain essential functions when normal procedures are not possible and provides a guide for restoring normal agency operations and building functions. COOP planning ensures that the transportation agency can 1š)š šProvide alternative modes of operation under conditions of uncertainty, 2š)š šProtect and restore vital systems and equipment, 3š)š šIdentify and resolve hardware and software requirements, 4š)š šEstablish interoperable communications, 5š)š šPrepare in advance an alternate facility or work site so that the COOP can be activated, 6š)š šProvide primary and alternate facility occupancy and resumption plans, 7š)š šAddress internal reporting requirements, and 8š)š šMake agreements with other agencies. HOW TO USE THESE GUIDELINES These guidelines explain how County departments can assign the COOP planning process to a COOP team managed by a designated COOP leader. Once the COOP leader and team have been established, these guidelines provide worksheets to be completed for each step in the COOP planning process. Worksheets are provided as a separate section at the end of the Guidelines. Completion of the worksheets will ensure that the COOP team assembles all materials necessary for the COOP plan. COOP OBJECTIVES COOP planning is defined as an effort to ensure that the capability exists to continue essential County departments’ functions across a wide range of possible emergencies. The objectives of a viable COOP plan include: a. Ensuring the performance of an agency’s essential functions/ operations during a COOP emergency; b. Reducing loss of life, minimizing damage and losses; c. Executing successful succession to office with accompanying authorities in the event a disruption renders agency leadership unable, unavailable, or incapable of assuming and performing their authorities and responsibilities of office; d. Reducing or mitigating disruptions to operations; e. Ensuring that agencies have alternate facilities from which to continue to perform their essential functions during a COOP event; f. Protecting essential facilities, equipment, vital records, and other assets; g. Achieving a timely and orderly recovery from an emergency and reconstitution of normal operations that allows resumption of essential functions for both internal and external clients; and h. Ensuring and validating COOP readiness through a dynamic, integrated test, training, and exercise program to support the implementation of COOP plans. COOP PLAN CONTENTS COOP Planning should address the following 10 planning topics: •š šCOOP Planning Topic 1: Essential functions are identified and prioritized to provide the basis for COOP planning. •š šCOOP Planning Topic 2: Plans and procedures are developed and documented to provide for continued performance of essential functions. •š šCOOP Planning Topic 3: Delegations of emergency authority identify the legal basis for the officials to make decisions in emergencies and the circumstances under which authorities begin and end. •š šCOOP Planning Topic 4: Orders of succession identify alternates to fill key positions in an emergency, to a sufficient depth to address the absence or incapacity of multiple levels of key personnel. •š šCOOP Planning Topic 5: Alternate facilities are identified to support essential operations in a secure environment for up to 30 days (including sufficient secure space; logistical support; consideration for the health, safety, security, and emotional well being of relocated personnel; and adequate communications and technology systems. •š šCOOP Planning Topic 6: Interoperable communications provide voice and data communications with others inside and outside the organization, including such communications from an alternate facility. •š šCOOP Planning Topic 7: Vital records are identified and made readily available in an emergency, including access from alternate facilities, and including steps to protect the security and integrity of emergency operations records, legal records, and financial records. •š šCOOP Planning Topic 8: Preparedness of personnel to implement the COOP plan is assured, including procedures involving closure, relocation, notification of personnel, designation into teams, media relations, and the appropriate staffing and pay flexibilities, benefits issues, and employee roles and responsibilities. •š šCOOP Planning Topic 9: Tests, training, and exercises are designed to occur regularly to demonstrate and improve agencies’ COOP capabilities, including testing of equipment and plans, exercises for personnel, adequate evaluation of the testing, exercise and creation of improvement plans. •š šCOOP Planning Topic 10: An all-hazards approach is undertaken to address the potential devolution of authority and operations, as well as an approach for reconstitution of essential services at a new site, should an emergency result in permanent loss of a facility. d¬·§ØŖĄ,4ÄĢ08¬“\ ^ ` Ļ ć “ · Ģ ä÷=>?lqWXYūż–œžv|ĢŅ„ŠļāÕČøā«ā«ā«ā«ā«āžÕāŽāøāŽāՁāŽāāā«ā«ā«ā«ā«ā«āB*CJOJQJaJph6B*CJOJQJ]aJph# B*CJOJQJaJphB*CJOJQJaJph# 5B*CJOJQJ\aJph# B*CJOJQJaJphB*CJOJQJaJphB*CJOJQJaJph# 5B*CJ(OJQJ\aJ(ph# 2def†š«¬·Ø©ŖĄć,.¦ÄĘ02¬®" ^ ` Ŗ « żōōōōōōņģģģģģģģģģģģģģģģģģģģ7$8$H$ $7$8$H$a$8ż« ć  d  Ö  J … µ ¶ · Ģ :w¬ķ!]š­ē'_Ų E|łłłłłłłłłłłłłłłłłłłłłłłłłłłłł7$8$H$|·š.>?wµś,eŖÜMXYŽÄ?„¶·š*]•łłłłłłłłłłłłłłł÷łłłłłłłłłłłł7$8$H$•Ń;n«åüż1q¦ā&v–žvĢD„ōxČŹĢ6łłłłłłłłłłłłłłłłłłłłłłłłłłłłł7$8$H$x~ĘĢŽßļœ T"U"·$ø$ŗ$Ķ$ %&2&č&ī&'ś'(.(†)Œ)ŗ)+ +N+Ä-Ź-ų-T/Z/ˆ/t1z1Ø1ö3ü345646 8 888ņåņåŲČå»Čå®»®Ų»ČåņžåņžåņžåņžåņžåņžåņžåņžåņžåņžåŲ»5B*CJOJQJ\aJph# B*CJOJQJaJph# B*CJOJQJaJph5B*CJOJQJ\aJph# B*CJOJQJaJphB*CJOJQJaJph# B*CJOJQJaJph# 26n¤ä!Vm¤Žßļ$ n œ  Ė !/!g!¦!Ū!"M"U"Š"É"##Q#_#łłłłłłłłłłłłłłłłłłłłłłłłłłłłł7$8$H$_#œ#Š#$$R$‹$ø$¹$ŗ$Ķ$ %%x&Ō&č&ź&N'²'ś'ü'`(Š(8)†)ˆ)ö)d*Ö*+łłłłłłłłłłłłłłłłłłłłłłłłłłłłł7$8$H$++–+,d,Ö,F-²-Ä-Ę-2.–.ž.T/V/Ā/.0 01t1v1ā1T2Č2¤3ö3ų344g4ž4łłłłłłłłłłłłłłłłłłłłłłłłłłłłł7$8$H$ž4Ų4 55 5j6ā6V7Č7 8 888łłłłłłłłłłł÷7$8$H$ #0P°Š/ °ą=!°"°# $ %° i8@ń’8 NormalCJ_HaJmH sH tH V`V Heading 1$7$8$@&H$5B*CJOJQJ\aJph# \`\ Heading 2$$7$8$@&H$a$5B*CJOJQJ\aJ(ph# <A@ņ’”< Default Paragraph FontF%V’’’’def†š«¬·Ø©ŖĄćyz¶ÅĘūü9:t’“ŽĘG€¹÷-h˜™šÆģZŠ @ }  Ź B € » ļ ( _ š Ó  ! 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